Resetting A User Password
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- To reset a user password, navigate to Administration > Users.
- Once here find the User that you want to reset the password
- To the right of the user there should be an actions button. Once clicked a drop-down menu should appear, click View. (Alternatively clicking the user’s Username will bring you to the next step also)
- Once on the page to reset a user’s password, in the top right corner there should be an action button, once clicked a drop-down menu will appear, click reset password.
- Once the form appears type in the new Password for the user to login with.
- When this has been done let the user know the password securely and advise that they change the password to something secure that they will be able to use.